Jade Bowen

Directed the installation, commissioning, and calibration of wireless communication systems, including cellular antenna and microwave technologies, ensuring optimal network performance and seamless connectivity.

Proactively performed preventive and corrective maintenance to maximize system reliability, increase equipment longevity, and minimize network downtime.

Collaborated with project managers, engineers, and clients to troubleshoot and resolve technical challenges, ensuring projects remained on schedule and within scope.

Mentored and trained junior technicians, fostering a collaborative environment and promoting adherence to safety protocols.

Demonstrated expertise in diagnosing and resolving complex network issues in challenging conditions, including adverse weather, confined spaces, and physically demanding environments.

Safely lifted and maneuvered equipment weighing up to 100 lbs, adhering to all safety regulations and ensuring proper equipment handling.

Key Achievements:

• Spearheaded successful cellular site upgrades, improving network performance and reducing downtime.
• Implemented a proactive maintenance schedule, significantly reducing emergency callouts and enhancing overall system uptime.
• Enhanced team productivity and compliance through hands-on training and mentorship of junior technicians, ensuring safety and operational standards were consistently met.

Coordinated all aspects of cell tower construction and network projects, ensuring efficient execution of site builds and meeting project milestones.

Managed multi-million-dollar project budgets, tracking expenditures, optimizing resource allocation, and ensuring adherence to financial constraints.

Served as the primary point of contact for field operations, overseeing the dispatch of crews, cranes, and construction managers to project sites.

Verified crew and equipment readiness, ensuring all necessary resources were in place prior to deployment, minimizing delays.

Conducted site surveys and collaborated with engineering teams to refine project specifications, addressing potential challenges to ensure seamless execution.

Oversaw multiple concurrent projects, analyzing workloads and capacity to optimize field operations and reduce bottlenecks.

Reviewed work packages, scopes of work, and close-out packages to ensure compliance with client specifications and quality standards.

Provided dispatch oversight for the Field Services organization, managing contractor routing and field-related tasks to ensure operational efficiency.

Key Achievements:

• Significantly reduced project delays and cost overruns by improving coordination, resource allocation, and optimizing workflows, leading to on-time project delivery.
• Enhanced operational efficiency by streamlining work package review processes, accelerating project completion, and reducing administrative overhead.

Managed high-profile Fiber-to-the-Home (FTTH) and Fiber-to-the-Curb (FTTC) projects, overseeing the installation of over 500 miles of fiber optic infrastructure, ensuring timely completion, and adherence to industry standards.

Planned, scheduled, and directed all aspects of OSP construction projects, ensuring they were completed on time, within budget, and met quality expectations.

Supervised a team of five supervisors and over 20 field crews, coordinating daily activities, site preparation, fiber installation, and quality control across multiple locations.

Oversaw contractor management, ensuring that subcontractors adhered to contract terms, safety regulations, and quality standards during the construction phases.

Managed all permitting and Right-of-Way access coordination with local authorities and property owners, ensuring compliance with regulatory requirements and timely project execution.

Conducted site surveys and infrastructure assessments, identifying potential challenges and developing mitigation strategies in collaboration with engineering teams.

Led materials procurement and management, ensuring timely delivery of construction materials and efficient utilization of resources on-site.

Implemented comprehensive quality control procedures to ensure construction work met or exceeded industry standards for fiber optic cable installation, splicing, and testing.

Developed and enforced stringent safety protocols, promoting a safe working environment and ensuring compliance with OSHA and local safety regulations, resulting in zero work-related incidents throughout the project lifecycle.

Regularly provided detailed progress reports to senior management, highlighting project status, budget tracking, and potential issues, with recommended solutions to avoid delays.

Fostered a collaborative work environment, leading and motivating teams to meet project goals and deadlines while maintaining high standards of workmanship.

Key Achievements:

• Successfully completed a major fiber installation project ahead of schedule, preventing potential penalties and ensuring client satisfaction.
• Developed and implemented safety protocols that resulted in zero work-related incidents throughout the project.
• Streamlined permitting and scheduling processes, improving overall project efficiency and compliance with regulatory standards.

Directed large-scale construction projects across multiple states, overseeing new builds, site modifications, equipment upgrades, and technology enhancements like 5G deployment.

Managed up to 15 crews and coordinated multiple subcontractors, ensuring compliance with safety, quality, and budget requirements.

Planned and scheduled construction phases, from site acquisition and permitting to tower erection and equipment integration.

Managed budget tracking and resource allocation, ensuring project completion within timelines and budget constraints.

Assisted with securing leases, permits, and approvals required for new construction sites and modifications, working closely with legal teams and municipal authorities to ensure regulatory compliance.

Coordinated the work of subcontractors, monitoring adherence to contract terms, safety protocols (OSHA, COP, BP, NTP), and company standards.

Supervised all construction phases, including site preparation, foundation installation, tower erection, antenna and line installation, grounding, and fiber/electrical systems.

Managed LTE, 5G network upgrades, and fiber optic installations, ensuring smooth integration with existing infrastructure.

Directed routine maintenance and repair activities to maximize the performance and longevity of tower sites.

Established and implemented quality control procedures to ensure all work met or exceeded industry standards and client expectations.

Promoted a safe working environment by enforcing OSHA standards and conducting on-site safety meetings.

Created detailed progress reports for management, highlighting project milestones, challenges, and mitigation strategies.

Key Achievements:

• Delivered multiple cell site construction projects on time and within budget, significantly improving network coverage across various regions.
• Reduced project rework by implementing stricter quality assurance processes and monitoring contractor performance throughout construction phases.
• Successfully led the integration of LTE and 5G technology upgrades, positioning the network for future growth and improved performance.

Managed 8 four-man crews across multiple cell tower construction and maintenance sites throughout the assigned region. Directed the construction, maintenance, upgrades, and technology implementations for multiple towers, ensuring projects were completed on time, within budget, and met quality standards.

Developed and implemented regional construction strategies, optimizing resource allocation and improving scheduling to enhance operational efficiency.

Oversaw a diverse portfolio of projects, including new site builds, modifications, equipment upgrades, and ongoing maintenance.

Coordinated project spending with a focus on financial control, managing budgeting, per diem allocations, and expense monitoring to ensure cost-effective project execution.

Supervised and coordinated the activities of general contractors and subcontractors, ensuring compliance with contract terms, safety protocols (OSHA, COP, BP, NTP), and quality standards.

Conducted weekly safety meetings and implemented training programs to enhance safety performance and improve project delivery.

Set performance goals, monitored crew productivity, and provided regular performance evaluations and feedback to encourage continuous improvement.

Championed a safety-first culture, implementing company-wide training programs and conducting on-site safety meetings to reduce risks and ensure regulatory compliance.

Key Achievements:

• Improved project efficiency by developing a scheduling and crew coordination strategy that resulted in faster completion times.
• Designed and implemented a training program that reduced onboarding time for new hires and significantly improved overall crew performance.
• Led a regional initiative to improve project financial controls, ensuring projects were delivered within budget while maintaining high quality standards.

Foreman Duties: Led and supervised construction teams, overseeing civil excavation, site restoration, antenna systems, and telco installations for wireless communication systems.

Managed coaxial cabling and lighting system installations, ensuring compliance with safety standards and company policies.

Assigned daily tasks to team members and monitored progress, ensuring timelines and safety procedures were followed.

Conducted daily toolbox meetings to communicate work instructions, safety protocols, and potential hazards.

Inspected and verified work performed by subcontractors, ensuring compliance with design specifications, industry standards, and safety regulations.

Trained and mentored new construction workers, equipping them with the knowledge and skills to work safely and efficiently.

Construction Manager Duties: Planned, scheduled, and managed all aspects of cell tower construction projects, including new builds, site modifications, equipment upgrades, and maintenance initiatives.

Assisted in securing permits and site leases, ensuring all legal requirements were met for construction activities.

Managed the work of general contractors and subcontractors, ensuring adherence to contract terms, quality standards, and safety protocols (OSHA, COP, BP, NTP).

Directed construction phases, including site preparation, foundation installation, tower erection, antenna and line installation, grounding, and equipment integration.

Led routine maintenance and repair activities to ensure optimal site performance and longevity.

Managed LTE and 5G technology deployments, integrating them into existing infrastructure to meet evolving network needs.

Implemented rigorous quality assurance processes, ensuring all construction met client requirements and industry benchmarks.

Promoted and enforced a safety-first culture by conducting on-site inspections and safety training sessions.

Tracked and managed project budgets to ensure cost-effective execution, preventing overruns through proactive planning and oversight.

Provided regular progress reports to senior management, highlighting project milestones, challenges, and mitigation strategies.

Key Achievements:

• Successfully directed the installation of antenna systems, coaxial cabling, and lighting systems, ensuring full compliance with industry safety standards.
• Improved project efficiency by developing enhanced task scheduling and resource management strategies.
• Played a critical role in LTE and 5G network upgrades, ensuring seamless integration with existing infrastructure.

Managed all aspects of business operations, including product design, marketing, sales, distribution, and customer relationship management for a custom clothing line.

Balanced creative direction with operational efficiency to ensure sustainable business growth.

Designed and produced unique, high-quality apparel that aligned with customer preferences and fashion trends.

Developed and executed comprehensive marketing strategies that increased online traffic and customer satisfaction.

Cultivated a strong brand identity and social media presence, fostering customer engagement and driving conversions.

Streamlined distribution processes, reducing delivery times and boosting operational efficiency.

Managed supply chain logistics to ensure timely delivery and enhance customer experience.

Oversaw the business’s budgeting, cost control, and revenue tracking to ensure profitability and sustainable growth.

Key Achievements:

• Increased customer satisfaction by streamlining delivery processes and enhancing operational efficiency.
• Drove significant online traffic and sales growth through effective marketing strategies and an engaging online presence.
• Successfully managed the business through various challenges, achieving sustainable profitability over a six-year period.

Serviced and operated hydraulic equipment such as winches, forklifts, skid steers, and loaders in hazardous conditions.

Assisted with drilling rig operations, equipment maintenance, and rig setup, adhering to strict safety protocols.

Managed work permits, ensuring compliance with health and safety standards on-site, including lock-out tag-out programs.

Experienced in hazardous spill containment and environmental safety measures.

Secured and stabilized drilling pipes and equipment using chains and other securing devices.

Performed manual labor tasks, such as lifting, carrying, and operating hand tools, in all weather conditions.

Helped assemble and disassemble sections of the drilling rig during "rig up" and "rig down" operations.

Maintained a clean and organized work environment, adhering to safety standards and proper use of personal protective equipment (PPE).

Key Achievements:

• Contributed to safe and efficient drilling operations in demanding conditions.
• Assisted in hazardous containment protocols, ensuring compliance with environmental and safety regulations.
• Enhanced team productivity by mastering safe and effective rig operations in various challenging conditions.

This summary encompasses my experience as a Tower Technician, showcasing progressive skill development and accomplishments in telecommunications construction and maintenance. My experience spans Wasatch Electric (1999–2002), SBA Communications (2002–2005), and Benchmark Electric (2012–2015).

Core Responsibilities and Expertise:

• Tower Construction and Installation: Assembled and erected steel towers with precise alignment and ensured structural integrity for wireless communication systems. Installed antennas, radios, transmission lines, and various telecom equipment to meet client specifications.
• Civil Works and Site Preparation: Conducted comprehensive site preparation tasks, including excavation, grounding, and concrete foundation work, establishing robust and compliant tower bases.
• Maintenance and Troubleshooting: Executed preventive and corrective maintenance on antennas and microwave systems, ensuring optimal functionality and reduced downtime. Performed antenna sweeps and system testing to verify and enhance signal performance.
• Safety and Quality Control: Maintained strict adherence to safety protocols and quality standards. Conducted daily toolbox meetings and rigorous site inspections to uphold industry best practices and regulatory requirements.
• Team Collaboration: Collaborated effectively with cross-functional teams, including engineers, project managers, and technicians, to deliver projects efficiently and within timelines.
• Leadership and Supervision (Benchmark Electric): Supervised construction teams, overseeing civil excavation, coaxial cabling, and telco installations. Led safety training and mentored team members, promoting adherence to safety and project standards.

Key Achievements:

• Successfully installed and tested communication towers across multiple states, enhancing network coverage and reliability.
• Led major tower installation projects, optimizing processes to reduce signal interference and improve performance.
• Implemented maintenance schedules that minimized system outages and boosted operational efficiency.
• Supervised numerous tower builds and maintenance projects with strict safety protocols, achieving zero on-site incidents.
• Played a critical role in LTE and 5G network upgrades, ensuring seamless integration with existing infrastructure and leading team training that enhanced productivity and safety compliance.